SFRAW Custom Menu/Meals Service Fee (per order)

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If you need a product urgently or within a few days, please call 415-225-0589.
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$25 fee per order/batch for all custom meals/menus we prepare (members only). We request for you to pre-pay for this service. Few other details about custom meals...

Lead-time: in order to ensure we have all the necessary ingredients fresh & in stock for the custom meals, we require 7-10 days to prepare the food, this is after you place the finalized order with payment.

All sales final: We do not offer any guarantees/returns/exchanges on these orders; products are custom made for your pet.

SFRAW Brand 100% Money Back, No Hassle Guarantee + Return/Exchange Policy: All of the products that we make at SFRAW (SFRAW brand/made products) come with a 100% guarantee with a full refund or exchange happily provided, for any reason. Note: We will not/do not resell returned perishable products; we donate any returns to local rescues or others in need.